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Current available jobs in Ticket Sales & Service:




Ticket Sales & Service: Ticket Sales
Sales and Ticket Operations Future Openings - Atlantic League and its Teams (Various Locations, NA)

The Sales and Ticket Operations Future Openings post covers 4 main areas of business across the Atlantic League and its teams: Corporate Sales, Group Sales, Ticket Sales, and Box Office. By applying for this post you are applying for future consideration for positions in the sales and ticket operations field with the Atlantic League and its respective teams. 

1.Corporate Sales

The successful person will be an aggressive salesperson that leads by example with a track record of success and desire to achieve greatness.

Responsibilities:

  • Responsible for solicitation, presentation and procurement of overall sponsorship sales. 
  • Responsible for the direct sales of partnership and advertising packages utilizing all mediums available, as well as creating new ones. 
  • Responsible for generating and developing new business through leads lists, name collection activities, cold calls, networking events, speaking engagements, etc. 
  • Maintain a high standard of integrity during the sales and service process with each Corporate Partner or potential Corporate Partner. 
  • Oversee and ensure the fulfillment aspect of all partnership accounts.
  • Keep accurate sales files, customer services files, call reports, appointment schedule reports, prospects reports, etc. Maintain weekly communication on all activity reports. 
  • Prepare sales proposals. 
  • Learn partner objectives, sales, marketing & community development initiatives as well as hot buttons related to partner needs, wants and likes and dislikes. 
  • Be eyes and ears for team and partnership relationships. Communicate to appropriate staff; attend off site functions and meetings for and with team & partners’ objectives in mind. 
  • Consistently promote team and seek to develop business relationships. 
  • Consistently work to keep current partners involved with team (meeting and exceeding expectations). 
  • Maintain accurate, organized, detailed and up to date records, files, databases, contacts and budgets. 
  • Mentor and encourage junior employees.  
  • Other duties as assigned by general manager.

2. Group Sales

This position is responsible for developing, maintaining, and increasing group sales for the team.

Responsibilities:

  • Understand the goals of the organization from a group ticketing perspective and create and implement ideas to reach the goals.
  • Assist in the coordination and implementation of all team ticketing sales efforts, this includes planning, marketing, telecommunication, organizing, fulfilling and accounting.
  • Facilitate execution of group ticket sales. This includes picnics, suites and regular group tickets.
  • Work with merchandising manager to promote souvenir sales to groups.
  • Sell ticket products such as mini plans, season ticket plans, group tickets, and hospitality.
  • Identify key partnerships within the community to develop the group sales initiative.

3. Ticket Sales

This position is responsible for developing, maintaining, and increasing season and group sales for the team.

Responsibilities

  • Contribute to the team growth in season ticket, partial season ticket and group ticket revenue
  • Prospecting new customers, and maintaining solid relationships with current clients
  • Meeting and exceeding weekly and seasonal sales targets
  • Efficiently cold calling new potential prospects and consistently converting new prospects into clients
  • Providing quality, professional customer service to accounts
  • Conducting appointments with prospective clients
  • Representing the team at marketing and networking events
  • Cultivating relationships with current clients for referral leads
  • Creatively developing new ways to boost attendance of the team

4. Box Office

  • Selling and managing season ticket plans
  • Coordinating and executing all facets of ticket processing including incoming individual orders, with strong emphasis placed on customer service and fan interaction.
  • Accounting, reconciling, and maintaining other financial aspects of the Box Office
  • Working closely with our Marketing department to facilitate all targeted ticket programs
  • Generating ideas to increase sales of all ticket types
  • Training of all interns and part-time employees who will staff the Box Office.
  • Performing additional duties as assigned
  • Work with the group sales department filling and managing all group orders.
  • Attend to Customer Service needs involving ticketing issues.
  • Become knowledgeable about all Ticket Policies and Procedures.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Of the 4 main focus areas in this posting (Corporate Sales, Group Sales, Ticket Sales, and Box Office), which one most closely matches your skills/interests?
2. Do you have a preference of team and/or location?


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Ticket Sales & Service: Ticket Sales
Group Sales Manager - Somerset Patriots Baseball Team (Bridgewater, NJ)

SOMERSET PATRIOTS BASEBALL CLUB

GROUP SALES MANAGER 

The Somerset Patriots of the Atlantic League of Professional Baseball are seeking a Group Sales Manager to generate revenue through selling group ticket packages.  The Somerset Patriots have won a record Six Atlantic League Championships since 2001 and consistently rank amongst the top attended teams in Professional Baseball. 

Responsibilities Include:

  • On going solicitation of corporations and group organizations for the purpose of creating new business
  • Assist in the creation and implementation of theme nights and community nights
  • Provide inside support for the Group Sales Department
  • Assist Group Sales Director with various projects and duties as assigned
  • Work and perform assigned event night duties at all Patriots Home Games and other Ballpark events as assigned

 Qualifications:

  • Bachelor’s degree
  • Minimum of 1 years of sales experience and/or related internship in the sports industry
  • Ability to solicit new business on an on going basis through cold calling and in person sales
  • Ability to create professional sales proposals
  • Ability to execute presentations on a sales call
  • Excellent verbal and written communication skills
  • Strong leadership, organizational and computer skills
  • A flexible work schedule including nights, weekends and holidays and off hours
  • Knowledge of and experience with youth leagues, schools, churches, civic organizations and recreation departments a plus

Salary is commensurate with experience and includes a base salary plus commissions.  401 K Plan and Health Benefits are also available.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you worked in professional sports for at least 1 full year (including the off season) (Yes/No)
2. Have you done any outside sales or business to business sales? (Yes/No)
3. Do you live within commuting distance to Bridgewater, NJ? (Yes or No)
4. If you do not live within commuting distance to Bridgewater, are you willing to relocate at your own expense? (Yes or No) If you do, just answer N/A
5. Are you familiar with the Atlantic League and our teams?


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Ticket Sales & Service: Client Retention/Customer Service
Box Office Manager - Sugar Land Skeeters (Sugar Land, TX)

Position Overview: This position is responsible for overseeing the personnel and operational activities of the Box Office during events for Skeeters games and other special events held at Constellation Field. 

Responsibilities:

  • Supervise Box Office staff with responsibility for scheduling, evaluating performances and ensuring appropriate customer service actions of all staff.
  • Assist with group sales reports and Box Office statements, settlement sheets, and daily ticket sales reports.
  • Assist Director in working with promoters to plan for seating and ticketing and to program upcoming shows with TicketReturn.
  • Assist with the reconcilement and deposit of daily sales receipts.
  • Attend staff and sales meetings.
  • Train new employees in box office policy and procedures, and the use of ticketing equipment.
  • Develop and maintain departmental policies and procedures that are consistent with Constellation Field policy and procedures.
  • Instruct and advise staff on changes in policies and procedures, or working standards.
  • Assist in the day-to-day operation of the box office including answering phones and assisting walk-in customers.
  • Assist Director with reports, promoter requests and managing events on TicketReturn.
  • Supervise during events and manage customer service issues, including working with Guest Services.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s degree.
  • Knowledge of Microsoft Office (preferred)
  • Must be able to work Evening and Weekend events

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