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Current available jobs in Ticket Sales & Service:




Ticket Sales & Service: Ticket Sales
Sales and Ticket Operations Future Openings - Atlantic League and its Teams (Various Locations, NA)

The Sales and Ticket Operations Future Openings post covers 4 main areas of business across the Atlantic League and its teams: Corporate Sales, Group Sales, Ticket Sales, and Box Office. By applying for this post you are applying for future consideration for positions in the sales and ticket operations field with the Atlantic League and its respective teams. 

1.Corporate Sales

The successful person will be an aggressive salesperson that leads by example with a track record of success and desire to achieve greatness.

Responsibilities:

  • Responsible for solicitation, presentation and procurement of overall sponsorship sales. 
  • Responsible for the direct sales of partnership and advertising packages utilizing all mediums available, as well as creating new ones. 
  • Responsible for generating and developing new business through leads lists, name collection activities, cold calls, networking events, speaking engagements, etc. 
  • Maintain a high standard of integrity during the sales and service process with each Corporate Partner or potential Corporate Partner. 
  • Oversee and ensure the fulfillment aspect of all partnership accounts.
  • Keep accurate sales files, customer services files, call reports, appointment schedule reports, prospects reports, etc. Maintain weekly communication on all activity reports. 
  • Prepare sales proposals. 
  • Learn partner objectives, sales, marketing & community development initiatives as well as hot buttons related to partner needs, wants and likes and dislikes. 
  • Be eyes and ears for team and partnership relationships. Communicate to appropriate staff; attend off site functions and meetings for and with team & partners’ objectives in mind. 
  • Consistently promote team and seek to develop business relationships. 
  • Consistently work to keep current partners involved with team (meeting and exceeding expectations). 
  • Maintain accurate, organized, detailed and up to date records, files, databases, contacts and budgets. 
  • Mentor and encourage junior employees.  
  • Other duties as assigned by general manager.

2. Group Sales

This position is responsible for developing, maintaining, and increasing group sales for the team.

Responsibilities:

  • Understand the goals of the organization from a group ticketing perspective and create and implement ideas to reach the goals.
  • Assist in the coordination and implementation of all team ticketing sales efforts, this includes planning, marketing, telecommunication, organizing, fulfilling and accounting.
  • Facilitate execution of group ticket sales. This includes picnics, suites and regular group tickets.
  • Work with merchandising manager to promote souvenir sales to groups.
  • Sell ticket products such as mini plans, season ticket plans, group tickets, and hospitality.
  • Identify key partnerships within the community to develop the group sales initiative.

3. Ticket Sales

This position is responsible for developing, maintaining, and increasing season and group sales for the team.

Responsibilities

  • Contribute to the team growth in season ticket, partial season ticket and group ticket revenue
  • Prospecting new customers, and maintaining solid relationships with current clients
  • Meeting and exceeding weekly and seasonal sales targets
  • Efficiently cold calling new potential prospects and consistently converting new prospects into clients
  • Providing quality, professional customer service to accounts
  • Conducting appointments with prospective clients
  • Representing the team at marketing and networking events
  • Cultivating relationships with current clients for referral leads
  • Creatively developing new ways to boost attendance of the team

4. Box Office

  • Selling and managing season ticket plans
  • Coordinating and executing all facets of ticket processing including incoming individual orders, with strong emphasis placed on customer service and fan interaction.
  • Accounting, reconciling, and maintaining other financial aspects of the Box Office
  • Working closely with our Marketing department to facilitate all targeted ticket programs
  • Generating ideas to increase sales of all ticket types
  • Training of all interns and part-time employees who will staff the Box Office.
  • Performing additional duties as assigned
  • Work with the group sales department filling and managing all group orders.
  • Attend to Customer Service needs involving ticketing issues.
  • Become knowledgeable about all Ticket Policies and Procedures.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Of the 4 main focus areas in this posting (Corporate Sales, Group Sales, Ticket Sales, and Box Office), which one most closely matches your skills/interests?
2. Do you have a preference of team and/or location?


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Ticket Sales & Service: Ticket Sales Management
Vice President of Ticket Sales (Season and Groups) - Lancaster Barnstormers Professional Baseball Team (Lancaster, PA)

Personally responsible for selling and maintaining business accounts and relationships for the organization

  • Lead coordinated efforts to achieve desired ticket and suite revenue results each season

  • Aid in training, motivating and supervision of Ticket Sales Associates, be a knowledgeable resource with respect to selling techniques / tactics, team / organizational information and history

  • Establish accountability for each sales team member through outreach volume, contests, etc. 

  • Lead weekly sales meetings to review activity and goals plus communicating updates on pending projects, events and game nights

  • Ensure that all organizational, season, group and individual ticket sales and renewal goals are met annually

  • Generate leads via prospecting, networking, attending events, cold calls and other business related events
  • Monitor, track and analyze all season ticket, flex ticket plans, group ticket and individual sales activity

  • Maintain accurate sales activity records in ticketing software

  • Aid in management of all correspondence/communications with Season Ticket Holders and Group Leaders

  • Represent the organization with a professional attitude and appearance at all internal / external events

  • Actively participate in local business groups and associations

  • Manage renewals, retention and development of all current ticket / suite sales accounts in conjunction with sponsorship department

  • Lead staff by example through personal sales outreach and efforts, joining on appointments, etc.
  • Management of ticket sales staff on gamedays, as well as during events and community initiatives
  • Manage day-to-day client interactions with the highest level of customer service and professionalism
  • Contribute to new activation departmental processes (i.e. Ticket Sales & Suites)

  • Active participation in select business development ideation sessions for ticket / suite sales and development
  • Aid in the development of all promotional offers, packages and products to help generate further interest and revenue of all ticket and suite products
  • Knowledge of facility operations and catering services
  • Manage and fulfill additional duties as assigned from time-to-time by the General Manager
  • Perform all other related duties as assigned to ensure fulfillment of all ticket and suite sales affiliations

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous sports sales experience?
2. Do you have previous sports sales management experience?


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Ticket Sales & Service: Ticket Sales
Sales Account Executive - Southern Maryland Blue Crabs (Waldorf, MD)

The Southern Maryland Blue Crabs play in the Atlantic League in Waldorf Maryland, a suburb of Washington, DC 30 Miles from the Nation’s Capital. Owned and managed by Opening Day Partners who have been wildly successful operators. The $26 Million Regency Furniture Stadium features 16 suites, 3,200 fixed seats, and multiple picnic and entertainment venues. As part of Charles County Maryland’s development the ballpark serves as a key component in enhancing growth in the county while providing fun, affordable, family entertainment to fans in Waldorf and beyond.

We are eager to add talented, idea-oriented, aggressive sales professionals to work within our departmentalized sales force and provide them with the most stimulating, rewarding and enjoyable career in minor league sports.

Duties Include:

  • Selling group ticket packages varying from group tickets to catered areas and suites.  Will also be asked to sell season tickets and mini plans as determined by the Director of Sales
  • Make a minimum of 50 cold calls per day to prospect and sell group tickets
  • Attend weekly networking and community events
  • Successfully hit and exceed weekly & monthly sales goals
  • Offer extraordinary customer service to all fans and prospects
  • Work office hours as well as all Blue Crabs' home games
  • Will be asked to work certain non-gameday events at Regency Furniture Stadium


Qualifications:

  • Bachelor's degree in sport management or related field
  • Sales experience preferred but not essential
  • Self-motivated individual looking to begin their career in sports
  • Personable and energetic
  • Strong communication, computer skills
  • Any experience working for a sports team or athletic department is beneficial?

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you live in the Southern Maryland region?
2. Do you have prior sales' experience?


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